Account & Workspace Management
Create and manage your ShopIQ account, team members, permissions, and workspace settings.
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How do I create a ShopIQ account?
Sign up and verify your email with OTP — no GST, PAN, or business registration required.
Can I manage multiple businesses from one account?
One account supports one business and one website. Separate businesses need separate accounts.
Can I add team members?
Invite team members by email. Each person logs in with their own account and assigned permissions.
Can I control team permissions?
Yes. Control access by module — catalog, sales, content, users, discounts, and more.
How do I manage account settings?
Manage business info, credits, billing, domain, connected apps, team, and store settings.
How do I connect my own domain?
Connect a custom domain using A Record and CNAME. Dev URL sleeps; production URL stays live.
How do I manage billing and AI credits?
View subscription, renew plans, and purchase AI credits from Settings.
Can I change my account email?
Contact ShopIQ Support to change the primary email linked to your account.
How do I reactivate my account?
Renew your subscription to restore website, hosting, dashboard, and AI access.
What happens if my account is suspended?
After failed payment and grace period, services suspend until subscription is renewed.
How do I delete my ShopIQ account?
Delete your account from Settings with OTP verification. Deletion is permanent — export data first.
How do I transfer ownership of a store?
Contact ShopIQ Support. Review billing, domain, payments, and team access before transferring.
What happens if I forget my password?
Use the login recovery flow or contact ShopIQ Support. Access to your registered email is key.
How do notifications work?
Orders, payments, shipping, and customer updates depending on account setup and connected apps.
Account management best practices
Keep login secure, manage team access, monitor billing, review connected apps, and export data.