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Account & Workspace Management

How do I manage account settings?

Summary

Merchants can manage account and store settings from the ShopIQ dashboard. Settings may include business information, credits, billing, domain connection, connected apps, team access, permissions, store configuration, and other workspace controls.

Who this is for: Merchants who want to understand where important account and workspace settings are managed.

How do I manage account settings in ShopIQ?

Account and store settings are managed from the ShopIQ dashboard. Settings help merchants control key parts of their store and workspace. The exact settings visible may depend on the active plan, account type, permissions, and enabled features.

What can I manage from settings?

  • Business information and store information
  • Domain connection
  • AI credits and billing and subscription
  • Connected apps
  • Team members and user permissions
  • Store configuration
  • Payment, logistics, and WhatsApp settings
  • Tax and invoice settings
  • Compliance pages and account preferences

Where can I manage AI credits?

AI credits can be managed from Settings → Credits. From there, merchants can view credit balance and buy additional credits where available. Subscription credits expire with the billing cycle. Purchased credits roll over and do not expire until used.

Where can I connect my domain?

Merchants can connect their domain from Settings. Domain connection typically uses DNS records such as A Record and CNAME Record. The domain must be purchased separately by the merchant from a domain provider.

Where can I manage connected apps?

Connected apps can be managed from the integrations or apps section where available. Each external third-party integration counts as a connected app. Disconnecting an app frees the connected app slot immediately.

Does changing settings consume AI credits?

No. Manually changing account, store, billing, domain, team, or connected app settings does not consume AI credits. AI credits are consumed only when AI-powered tasks are used.

Merchants should be careful when changing billing, domain, connected apps, payments, logistics, permissions, tax, or invoice settings because these can affect live operations.

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