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Getting Started with ShopIQ
Everything you need to understand what ShopIQ is and how it helps you sell online.
› What is ShopIQ?
› What is Autonomous Commerce?
› How does ShopIQ work?
AI Website Builder
Build, customise, and publish beautiful store pages — no coding required.
› How does the AI website builder work?
› Can AI create my ecommerce website?
› How long does website generation take?
Product Catalog Management
Add, organise, and optimise your products and collections.
› How do I create a product catalog?
› Can AI generate product descriptions?
› Can AI create product titles?
AI Content & Creative Studio
Generate images, copy, and marketing assets with AI.
› Can AI create marketing creatives?
› Can AI generate product banners?
› Can AI write product descriptions?
WhatsApp Commerce
Sell through WhatsApp and manage conversations from one place.
› How does WhatsApp Commerce work?
› Can I manage my store through WhatsApp?
› Can customers order through WhatsApp?
Payments, Checkout & Orders
Accept payments, manage checkout, and fulfil orders from your ShopIQ store.
› How does checkout work in ShopIQ?
› Which payment gateways does ShopIQ support?
› How do I receive payments?
Shipping & Logistics
Configure shipping, connect logistics partners, manage delivery locations, and handle shipment tracking.
› How does shipping work in ShopIQ?
› Which logistics partners does ShopIQ support?
› Can customers track shipments?
AI Analytics & Business Intelligence
Ask questions in plain language and get actionable insights from your store data.
› What is AI Analytics in ShopIQ?
› Can I ask business questions in natural language?
› What data can ShopIQ analyze?
Pricing, Credits & Billing
Understand subscription plans, AI credits, billing, and what is included in your ShopIQ plan.
› How does ShopIQ pricing work?
› What are AI credits?
› What consumes AI credits?
Integrations & APIs
Connect payments, logistics, WhatsApp, analytics, and other third-party tools to your ShopIQ store.
› What integrations does ShopIQ support?
› How do connected apps work?
› How do payment gateway integrations work?
Security, Privacy & Compliance
Understand data ownership, customer privacy, platform security, account verification, and merchant responsibilities.
› Who owns the data in ShopIQ?
› How does ShopIQ handle customer data?
› Is ShopIQ secure?
Partner Program
Help merchants build and grow online stores with ShopIQ — earn through affiliate commission and implementation fees.
› What is the ShopIQ Partner Program?
› Who can become a ShopIQ partner?
› What is an Implementation Partner?
Account & Workspace Management
Create and manage your ShopIQ account, team members, permissions, and workspace settings.
› How do I create a ShopIQ account?
› Can I manage multiple businesses from one account?
› Can I add team members?
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