AI एनालिटिक्स और बिजनेस इंटेलिजेंस
Can I ask business questions in natural language?
Summary
Yes. ShopIQ allows merchants to ask business questions in natural language through AI Chat or supported AI analytics workflows. Merchants can ask about sales, orders, products, customers, campaigns, trends, and performance without needing to manually build reports.
Who this is for: Merchants who want to understand business performance by asking simple questions instead of using complex analytics tools.
Can I ask business questions in natural language?
Yes. ShopIQ allows merchants to ask business questions in natural language — the same way they would ask a team member, analyst, or business assistant. For example:
- "How much did I sell today?"
- "Which product sold the most?"
- "How many orders are pending?"
- "Which customers bought again?"
- "Which category is performing best?"
- "Why did sales drop?"
- "What should I check next?"
What does natural language mean?
Natural language means normal human language. The merchant does not need to write formulas, create dashboards, use filters, or understand technical analytics terms. Instead of saying "Show revenue grouped by product SKU for last 30 days", a merchant can simply ask "Which products made the most money this month?" and ShopIQ converts the question into an AI-powered business analysis.
Can I ask questions in a conversational way?
Yes. Merchants can ask follow-up questions. For example, after asking "What were my sales this month?", the merchant can ask "Which products contributed most?", then "Which of those products had high returns?", then "What should I improve?" This helps merchants move from summary to deeper understanding.
Can I ask questions through WhatsApp?
ShopIQ supports WhatsApp-based commerce workflows and AI-powered business analysis where configured. Merchants may be able to ask business questions through WhatsApp depending on the active setup. The exact experience depends on WhatsApp configuration, AI workflow availability, and account setup.
Can I ask questions by voice?
ShopIQ supports voice conversations in multiple Indian languages including Hindi, Assamese, Telugu, Tamil, Gujarati, Marathi, Kannada, Malayalam, Punjabi, and Urdu. During supported voice sessions, ShopIQ replies in the same language spoken by the merchant. Voice support can make business analytics easier for merchants who prefer speaking instead of typing.
What makes AI answers better?
AI answers are better when store data is accurate and complete. Merchants should keep product catalog, prices, stock, orders, customers, campaign data, payment status, shipping status, returns, refunds, coupons, and connected apps updated. Incomplete or outdated data may lead to incomplete answers.
Can AI answer every business question?
No. AI can answer based on available data and supported workflows. It may not answer if data is missing or outdated, a connected app is not configured, the question is outside supported data, or the question requires legal, tax, or professional advice. Merchants should verify important answers before taking action.
Does natural language analytics consume AI credits?
Yes. Asking business questions through AI Chat or AI Analytics consumes AI credits. Viewing dashboard data manually does not consume AI credits.
Natural language analytics makes business data easier to understand, but merchants should use it as decision support. The merchant remains responsible for final business decisions.