Security, Privacy & Compliance

Who owns the data in ShopIQ?

Understand data ownership, AI-generated content rights, and what can be exported from ShopIQ.

How does ShopIQ handle customer data?

Learn how customer data is collected, used, and what merchants are responsible for.

Is ShopIQ secure?

Understand platform security, account security, connected app security, and merchant responsibilities.

How does account verification work?

ShopIQ uses Email OTP. No GST, PAN, or business registration required to create an account.

What is the merchant responsible for?

Understand what ShopIQ manages and what remains the merchant's business responsibility.

How does team access work?

Invite team members with individual emails and control what each person can access in your store.

Can I control permissions?

Assign access by module — catalog, sales, content, users, discounts, and more.

What content am I responsible for?

Merchants are responsible for all published content including AI-generated text, images, and claims.

How should I handle customer privacy?

Protect customer data, follow consent rules, limit access, and maintain clear privacy policies.

Are AI-generated outputs safe to publish?

Always review AI-generated content before publishing — the merchant is responsible for accuracy.

Can I export my data?

Export products, orders, and customers. Website pages, themes, and AI workflows are not exportable.

How are third-party apps handled?

Understand how connected apps work, who manages them, and what merchants are responsible for.

What compliance documents should I create?

Create Privacy Policy, T&Cs, Refund, Return, Cancellation, and Shipping policies for your store.

Does ShopIQ provide legal or tax advice?

No. ShopIQ is a software platform. Consult qualified professionals for legal, tax, and compliance matters.

What are security and compliance limitations?

Understand what ShopIQ manages and what remains the merchant's security and compliance responsibility.