WhatsApp कॉमर्स
Can I track sales on WhatsApp?
Summary
ShopIQ supports AI-powered business analysis and conversational commerce workflows. Merchants may ask business questions related to sales, orders, products, and customers through supported AI workflows. WhatsApp-based sales tracking depends on the merchant's active setup and available WhatsApp commerce configuration.
Who this is for: Merchants who want to check sales performance, order updates, and business insights through conversational workflows instead of only using dashboards.
Can I track sales on WhatsApp?
ShopIQ supports AI-powered business analysis and conversational workflows. Merchants may be able to ask sales-related questions through WhatsApp where supported by their WhatsApp commerce setup. The exact experience depends on the merchant's active features, available analytics workflows, connected data, and account configuration.
What sales questions can I ask?
Where supported, merchants can ask questions such as:
- "What were my sales today?"
- "How many orders did I receive this week?"
- "Which product sold the most?"
- "Show me top-selling categories."
- "Which customers placed repeat orders?"
- "What was my total revenue this month?"
- "Which products are not selling?"
- "Summarize pending orders."
- "Compare this week's sales with last week."
These questions use AI-powered business analysis and consume AI credits.
Is WhatsApp sales tracking the same as the dashboard?
No. The dashboard provides structured views of store data, orders, products, customers, and settings. WhatsApp-based sales tracking, where supported, provides a conversational way to ask questions and get answers. Merchants may use both together — the dashboard for detailed review and management, and WhatsApp or AI Chat for quick questions and summaries.
Can AI create sales summaries?
Yes. ShopIQ can help create sales summaries using AI-powered analytics. For example: "Summarize today's sales." or "Give me a weekly sales report." or "Which products performed best this month?" AI-generated summaries consume AI credits.
Can AI forecast sales?
ShopIQ supports business intelligence workflows including analysis, forecasting, and anomaly detection where supported. Forecasting should be treated as decision support, not a guaranteed prediction. Merchants should use forecasts along with business judgment, inventory knowledge, marketing plans, seasonality, and market conditions.
Can AI detect unusual sales patterns?
ShopIQ supports anomaly-related business analysis workflows where available. For example, merchants may ask AI to identify unusual drops, spikes, or changes in performance. AI analysis depends on available data and should be reviewed by the merchant.
Does tracking sales through AI consume credits?
Yes. Asking AI to analyze sales, summarize orders, compare performance, forecast trends, or generate business insights consumes AI credits. Viewing dashboard data manually does not consume AI credits.
What happens if AI credits run out?
If AI credits run out, AI-powered analysis and chat stop working. The website, orders, payments, hosting, manual dashboard access, and manual store management continue to work. Merchants can buy additional credits from Settings → Credits.
Important things to know
AI sales tracking can help merchants understand business performance faster, but it should not replace regular business review. Merchants remain responsible for pricing, fulfillment, inventory, marketing decisions, customer service, taxes, and compliance.