WhatsApp कॉमर्स
Can I generate catalogs through WhatsApp?
Summary
ShopIQ supports WhatsApp-based catalog generation workflows where merchants can share product images, product details, prices, and instructions through WhatsApp. ShopIQ can then use AI to help convert those inputs into structured catalog content such as product titles, descriptions, categories, tags, and SEO metadata.
Who this is for: Merchants who already use WhatsApp to store product photos, share products with customers, or manage informal product lists, and want to turn those products into a structured ecommerce catalog.
Can I generate catalogs through WhatsApp?
Yes. ShopIQ supports WhatsApp-based catalog generation workflows where merchants can share product information through WhatsApp and use AI to create structured catalog content. This is useful for merchants who already have product photos and business details on their phone and do not want to start by manually filling every product field from a dashboard.
For example, a merchant can share product photos and say: "Create catalog entries for these kurtis." or "Add these earrings to my jewelry catalog." or "Generate a catalog for these home decor items."
AI-assisted catalog generation consumes AI credits.
What can ShopIQ create from WhatsApp inputs?
- Product titles
- Product descriptions
- Product categories
- Product tags
- SEO metadata
- Product content
- Collection suggestions
- Catalog structure
- Campaign-ready product content
The output depends on the quality of product images, available product details, and merchant instructions.
What should I send on WhatsApp for better catalog generation?
For better catalog results, merchants should send clear and complete product details. Useful inputs include:
- Product photo
- Product name
- Price
- MRP, if applicable
- Material
- Color
- Size
- Variant options
- Stock availability
- Category
- Collection
- Product benefits
- Care instructions
- SKU, if applicable
For example: "Product name: Maroon embroidered kurti. Price: ₹1,499. Sizes: S, M, L, XL. Material: cotton. Category: Kurtis. Collection: Festive Wear." This will usually produce better catalog content than only sharing a photo.
Can ShopIQ create catalogs from product photos only?
ShopIQ can assist using product photos, but merchants should not rely only on photos for final product accuracy. Photos may not clearly show exact material, size, weight, fabric type, metal type, ingredients, warranty, SKU, price, stock, care instructions, or technical specifications. Merchants should add written product details wherever possible and review AI-generated catalog content before publishing.
Can I use voice instructions for catalog creation?
ShopIQ supports voice conversations in multiple Indian languages including Hindi, Assamese, Telugu, Tamil, Gujarati, Marathi, Kannada, Malayalam, Punjabi, and Urdu. During voice sessions, ShopIQ replies in the same language spoken by the merchant. Voice instructions can help merchants explain product details more naturally.
Can WhatsApp-generated catalogs include variants?
Yes, product variants can be added where supported. ShopIQ supports up to 5 variant options per product including color, size, material, and 2 custom options. Merchants should provide variant information clearly so products are created correctly.
Can I review the catalog before publishing?
Yes. Merchants should review all products before publishing. Important fields to check include product title, description, image, price, MRP, category, collection, variants, SKU, stock, SEO metadata, product page content, and shipping information. The merchant remains responsible for final product accuracy.
Does catalog generation through WhatsApp consume AI credits?
Yes, when AI is used. Sharing information through WhatsApp does not automatically consume AI credits. AI credits are consumed when ShopIQ uses AI to generate titles, descriptions, tags, SEO metadata, product content, catalog structure, or related outputs. Manual product editing through the CMS does not consume AI credits.
Can an Implementation Partner help generate my catalog?
Yes. Merchants with large catalogs, messy product photos, or complex variant structures can request a callback and work with an Implementation Partner. A partner can help organize product data, structure categories, clean content, upload products, verify details, and prepare the catalog for launch.
Important things to know
WhatsApp catalog generation makes catalog creation easier, but merchants should always verify the final catalog. AI should not be treated as the final source of truth for product material, price, stock, size, warranty, ingredients, or detailed specifications.