सुरक्षा, गोपनीयता और अनुपालन
क्या मैं अपना डेटा एक्सपोर्ट कर सकता हूँ?
Summary
Yes. ShopIQ supports export of core business data such as products, orders, and customers. Exported data can be used for reporting, accounting, migration, backup, business analysis, or compliance records. Website pages, themes, AI workflows, platform-specific configurations, and generated assets are not exportable unless explicitly supported.
Who this is for: Merchants who want to download their business data from ShopIQ or keep records outside the platform.
Can I export my data from ShopIQ?
Yes. ShopIQ supports export of key business data. Merchants can export products, orders, and customers. These exports help merchants maintain business records, analyze performance, work with accountants, migrate data, or keep backups where needed.
Can I export product data?
Yes. Product exports may include product names, descriptions, prices, categories, collections, variants, product image URLs where applicable, and product metadata where supported. Merchants should review exported files carefully before using them in another system.
Can I export order data?
Yes. Order exports may help with sales reporting, accounting, tax review, fulfillment review, refund analysis, return analysis, customer support, business records, and external reporting. ShopIQ retains order history for 1 year.
Can I export customer data?
Yes. Customer exports should be handled carefully because they may contain personal information. Merchants are responsible for protecting exported customer data and using it in accordance with applicable privacy laws, consent rules, and business obligations.
Can I export analytics reports?
ShopIQ supports export of products, orders, and customers. If AI creates a business report or analytics summary, merchants should save or copy the report where needed. Direct export of AI-generated analytics reports may depend on the current reporting workflow and available export options.
What cannot be exported?
- Website pages and layouts
- Website themes and storefront design
- AI workflows and automation settings
- Platform-specific configurations
- Blog pages and CMS structure
- Generated assets outside supported exports
Merchants should download or save generated content and assets they need while they have access to the account.
Should I export before cancellation?
Yes. If a merchant plans to cancel or may lose access, they should export required products, orders, and customer data before account suspension. After cancellation, access continues until the end of the billing cycle, then a 30-day grace period applies. After the grace period, website, hosting, database, storage, and associated services are suspended until reactivation.
Exported data is the merchant's responsibility. Merchants should store exported files securely, limit access, avoid unnecessary sharing, and follow privacy, accounting, tax, and compliance requirements.