मूल्य निर्धारण, क्रेडिट और बिलिंग
What happens when AI credits run out?
Summary
When AI credits run out, AI Chat and AI-powered workflows stop working until more credits are added. The live website, hosting, checkout, orders, payments, manual dashboard access, manual editing, and core commerce operations continue to work as long as the subscription is active.
Who this is for: Merchants who want to understand what happens after using all included or purchased AI credits.
What happens when AI credits run out?
When AI credits run out, the AI interface stops working. Merchants cannot use AI Chat or AI-powered features until they add more credits. However, the store itself continues to function if the subscription is active.
What stops working when credits run out?
- AI Chat
- AI website generation and design edits
- AI catalog generation
- AI product descriptions
- AI image and video generation
- AI SEO content generation
- AI marketing content generation
- AI business analysis
- AI sales summaries
- AI forecasting
- AI anomaly detection
- AI customer reply generation
What continues working when credits run out?
- Live website
- ShopIQ Cloud hosting
- Checkout
- Orders and payments
- Manual dashboard access
- Manual product editing
- Manual content updates
- Manual coupon creation
- Manual order management
- Connected apps, subject to app setup
- Customer order tracking
- Manual shipping workflows
- Core commerce operations
Running out of credits does not shut down the website.
Can customers still place orders?
Yes. Customers can still browse the website, add products to cart, checkout, place orders, and make payments as long as the subscription and store setup are active. AI credits do not affect normal customer checkout.
Can I buy more AI credits?
Yes. Merchants can buy additional AI credits from Settings → Credits. Separately purchased credits roll over and do not expire until used.
Do subscription credits reset?
Subscription credits are tied to the billing cycle. They expire at the end of the billing cycle and are refreshed according to the merchant's active plan on renewal. Separately purchased credits roll over and do not expire until used.
Does running out of AI credits cancel my subscription?
No. Running out of AI credits does not cancel the subscription. It only stops AI-powered workflows until more credits are available.
AI credits are separate from the subscription status. A merchant can have an active subscription but no AI credits left. In that case, non-AI platform features continue, but AI features stop until credits are added.