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Can I create coupons?
Summary
Yes. Merchants can create different types of coupons and discounts in ShopIQ, including product discounts, cart discounts, buy X get Y offers, and free shipping offers. Coupon rules can include minimum requirements, maximum discount, eligible products, locations, and other conditions.
Who this is for: Merchants who want to create offers, discounts, promotions, festive campaigns, cart incentives, and coupon-based marketing campaigns.
Can I create coupons in ShopIQ?
Yes. Merchants can create coupons and discounts in ShopIQ. Coupons help merchants run promotions, increase order value, reward customers, and support campaign-based selling.
What types of coupons can I create?
ShopIQ supports various coupon and discount types, such as:
- Discount on a product
- Discount on cart value
- Buy X Get Y offer
- Free shipping coupon
- Campaign-specific coupon
- Collection-based discount
- Product-specific discount
- Location-based discount, where configured
What is a product discount?
A product discount applies to a specific product or selected products. For example: 10% off on a selected kurti, ₹500 off on a jewelry set, 15% off on selected skincare products, or a discount on a new launch product. This is useful when the merchant wants to promote specific items.
What is a cart discount?
A cart discount applies to the customer's cart based on rules. For example: 10% off on cart value above ₹2,000, ₹300 off on orders above ₹1,499, or a flat discount on all eligible cart items. Cart discounts are useful for increasing average order value.
What is Buy X Get Y?
Buy X Get Y is a promotional offer where a customer buys one item or group of items and receives another item or benefit. Examples: Buy 2 kurtis, get 1 free; buy one skincare product, get another at 50% off; buy a jewelry set, get earrings free. Merchants should configure offer rules carefully to avoid unintended discounts.
What is a free shipping coupon?
A free shipping coupon removes or reduces shipping charges based on the configured rules. Examples: free shipping on orders above ₹999, free shipping for selected cities, or free shipping for prepaid orders. Merchants should ensure shipping cost impact is considered before offering free shipping.
What coupon rules can be configured?
- Minimum order value
- Maximum discount amount
- Eligible products
- Eligible categories
- Eligible collections
- Customer eligibility
- Location eligibility
- Usage limits
- Coupon validity dates
- Discount type and value
- Free shipping conditions
- Buy X Get Y rules
Can AI help create coupon campaigns?
Yes. AI can help merchants plan coupon campaign ideas, write campaign copy, create WhatsApp messages, generate sale banners, and suggest promotional structures. However, coupon configuration and final rules should be reviewed carefully by the merchant. AI-generated campaign content consumes AI credits.
Does creating coupons consume AI credits?
Manually creating coupons does not consume AI credits. AI credits are consumed only if the merchant uses AI to generate campaign content, coupon ideas, promotional copy, banners, or analysis.
What should I check before launching a coupon?
- Coupon code
- Discount type and value
- Minimum order value
- Maximum discount
- Eligible products and locations
- Validity dates
- Usage limits
- Free shipping rules
- Buy X Get Y rules
- Checkout display
- Profit margin impact
Coupons can increase sales, but incorrect coupon setup can reduce margins or create customer confusion. Merchants should test coupon behavior before promoting the offer publicly.