इंटीग्रेशन और API
Are integrations secure?
Summary
ShopIQ is designed to connect with supported third-party services through controlled integration workflows. Security also depends on the merchant's account practices, provider security, access permissions, credentials, and responsible use of third-party apps. Merchants should connect only trusted providers and manage permissions carefully.
Who this is for: Merchants who want to understand integration security, permissions, third-party access, and safe app usage.
Are ShopIQ integrations secure?
ShopIQ is designed to support integrations through controlled workflows with supported third-party services. However, integration security depends on multiple factors including ShopIQ integration design, third-party provider security, merchant account settings, authentication method, permissions granted, API keys or credentials, team access, data sharing requirements, and provider policies. Merchants should use integrations responsibly.
What data can integrations access?
The data an integration can access depends on its purpose and permissions. For example, payment gateways may access payment and checkout-related data, logistics providers may access shipping and order details, WhatsApp providers may access message and customer communication details, analytics tools may track website activity, ad platforms may receive event and conversion data, and marketplace integrations may access product, order, or inventory data. Merchants should review what data an app needs before connecting it.
How can merchants keep integrations secure?
- Use trusted third-party providers
- Keep provider accounts secure
- Use strong passwords
- Enable two-factor authentication where available
- Limit team access
- Grant only required permissions
- Remove unused integrations
- Rotate API keys where needed
- Avoid sharing credentials casually
- Review connected apps regularly
- Disconnect apps that are no longer required
Should I share API keys with team members?
Merchants should avoid sharing API keys or sensitive credentials with unnecessary team members. If credentials are needed for setup, access should be limited to trusted people. Implementation Partners or support teams should receive only the access required for the task.
Are connected apps responsible for their own data policies?
Yes. Third-party apps may have their own privacy policies, data retention rules, security standards, and compliance obligations. Merchants should review provider policies before connecting apps, especially when customer data is involved.
What happens if I disconnect an app?
Disconnecting an app frees the connected app slot immediately and may stop data sharing with that provider, depending on integration behavior. However, data already shared with the third-party provider may remain subject to that provider's own data retention and deletion policies.
Do integrations affect customer privacy?
Yes, integrations can affect customer data flows. For example, payment, logistics, WhatsApp, analytics, advertising, and marketplace tools may process customer-related data. Merchants are responsible for using customer data lawfully and communicating required privacy information to customers.
Security is shared across ShopIQ, the merchant, and the connected third-party provider. Merchants should connect only the apps they need, review permissions carefully, and remove unused integrations.