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Partner Program

Can partners use AI credits for clients?

Summary

Yes. Partners can use ShopIQ AI workflows while setting up or managing client stores, but AI-powered tasks consume AI credits from the relevant merchant account or agreed account setup. Partners should clearly explain AI credit usage to clients before using credits for website generation, catalog creation, images, videos, content, or analytics.

Who this is for: Implementation Partners, agencies, consultants, and merchants who want to understand how AI credits work during partner-led setup.

Can partners use AI credits for clients?

Yes. Partners can use AI-powered workflows while working on client stores. For example, a partner may use AI to generate a website, edit website design, create product descriptions, generate SEO metadata, create product banners, generate lifestyle images, create product videos, write blogs, draft WhatsApp campaigns, create ad copy, analyze sales, or generate business reports. These AI-powered actions consume AI credits.

Whose credits are used?

AI credit usage depends on the account setup and partner workflow. In most cases, AI tasks performed for a client store should consume credits from the relevant merchant account or agreed implementation setup. Partners should explain this clearly to clients before using AI heavily.

What should partners explain to clients?

  • What AI credits are
  • Which tasks consume AI credits
  • Which tasks do not consume AI credits
  • Whether included credits are enough for the implementation
  • Whether additional credits may be needed
  • Who will pay for extra credits
  • How credits are used during setup
  • How credits will be used after launch

Which partner tasks consume AI credits?

  • AI website generation
  • AI-assisted website design changes
  • AI catalog generation
  • AI product description writing
  • AI image generation and background removal
  • AI lifestyle image and video generation
  • AI marketing content
  • AI business analysis
  • AI customer reply drafting

Which partner tasks do not consume AI credits?

  • Manually uploading products and editing product details
  • Manually updating images
  • Manually creating categories, collections, and coupons
  • Manually reviewing orders
  • Manually connecting apps
  • Manually updating policy pages
  • Manually mapping domains
  • Manually testing checkout

Do subscription credits expire?

Yes. Subscription credits expire at the end of the billing cycle. Purchased credits roll over and do not expire until used. Partners should consider this when planning implementation timelines.

Can partners reduce credit usage?

Yes. Partners can reduce credit usage by using AI for high-value tasks and handling routine changes manually. For example, partners may use AI to generate the initial website, then manually adjust banners, product images, categories, coupons, and policy pages.

AI credits are a real usage resource. Partners should be transparent with clients about credit consumption, extra credit purchases, and what is included in the implementation fee.

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