Getting Started with ShopIQ
Can wholesalers use ShopIQ?
Summary
Yes. Wholesalers can use ShopIQ to create an online catalog, manage product listings, receive orders, support B2B workflows, handle quote requests, manage purchase orders, and negotiate deals with business buyers. ShopIQ is suitable for wholesale businesses selling physical products.
Who this is for: This article is for wholesalers, distributors, stockists, suppliers, traders, and B2B merchants who want to sell physical products online or digitize their wholesale ordering process.
Can wholesalers use ShopIQ?
Yes. ShopIQ can be used by wholesalers who sell physical products to retailers, distributors, dealers, institutions, or other business buyers.
Wholesale businesses often need more than a simple online checkout. They may need catalogs, negotiated pricing, quote requests, purchase orders, order review, and buyer communication. ShopIQ supports these B2B commerce workflows.
How can wholesalers use ShopIQ?
Wholesalers can use ShopIQ to:
- Create a digital catalog and ecommerce website
- Organize products into categories and add product variants
- Upload product images and generate product descriptions
- Receive order inquiries and support quote requests
- Manage purchase orders and review orders before confirmation
- Support deal negotiation
- Track sales and business data
This helps wholesalers move from manual WhatsApp messages, PDFs, Excel sheets, and phone calls to a more structured online workflow.
Does ShopIQ support B2B wholesale workflows?
Yes. ShopIQ supports B2B workflows such as:
- Order placement for review
- Quote management
- Purchase order management
- Deal negotiation
- Review and approval workflows
These workflows are useful when pricing, quantity, delivery terms, or availability need to be confirmed before an order is finalized.
Can wholesalers sell directly to customers?
Yes. If a wholesaler also wants to sell directly to end customers, ShopIQ can support B2C ecommerce workflows as well. This allows a merchant to use the platform for both direct customer sales and business buyer workflows, depending on how the store is configured.
Can wholesalers manage large product catalogs?
Yes. ShopIQ can support large and growing product catalogs, subject to the merchant's subscription plan. There is no fixed platform limit on categories, collections, blog articles, website pages, coupons, or product images per product.
Images can be uploaded up to 20 MB per file. Videos can be uploaded up to 50 MB per file.
Can wholesalers create catalogs using AI?
Yes. ShopIQ's AI can help wholesalers generate and improve catalogs. AI can assist with:
- Product titles and descriptions
- SEO metadata and product categorisation
- Image enhancement and product visuals
- Catalog content and marketing copy
Merchants can also manually edit all key product and catalog content through the CMS.
Can wholesalers use product variants?
Yes. ShopIQ supports up to 5 product variant options — Color, Size, Material, and 2 custom options. Common wholesale variant examples include packaging type, weight, finish, or other business-specific options.
Can wholesalers connect payments and logistics?
Yes. Wholesalers can connect supported payment gateways and logistics providers based on their subscription plan and available integrations. External third-party apps count toward the connected app limit of the merchant's plan.
Third-party payment or logistics providers may require their own business verification, bank verification, KYC, or compliance steps before activation.
What should wholesalers prepare before using ShopIQ?
Useful information includes:
- Product names, images, and categories
- Pricing information and bulk quantity details
- Variant details and minimum order requirements, if applicable
- Shipping or delivery details and buyer terms
- Return or exchange policy
- Business contact information
- Domain name, if available
Merchants can start with basic details and improve the catalog over time.
What wholesale models are not supported?
ShopIQ does not currently support:
- Multi-vendor marketplaces
- Rental businesses or digital downloads
- Service-only businesses or appointment booking
- Memberships, event ticketing, or restaurant ordering
ShopIQ is built for merchants selling physical products.