Getting Started with ShopIQ
Can enterprises use ShopIQ?
Summary
Yes. Enterprises can use ShopIQ for physical product commerce, large catalogs, B2C workflows, B2B commerce, analytics, team permissions, integrations, and AI-assisted operations. ShopIQ supports granular access control, connected apps, product management, order workflows, and scalable website hosting on ShopIQ Cloud.
Who this is for: This article is for larger businesses, enterprise teams, growing brands, manufacturers, distributors, and organizations evaluating whether ShopIQ can support more advanced commerce operations.
Can enterprises use ShopIQ?
Yes. Enterprises can use ShopIQ if they sell physical products and need a commerce platform that supports website creation, catalog management, B2C commerce, B2B workflows, team permissions, integrations, analytics, and AI-powered operations.
ShopIQ is suitable for businesses that want to reduce manual operational effort and bring multiple commerce workflows into one platform.
What enterprise use cases does ShopIQ support?
ShopIQ can support enterprise use cases such as:
- Large product catalogs
- Multiple product categories and collections
- Product variants
- B2C ecommerce and B2B ordering
- Quote requests and quote management
- Purchase order management and deal negotiation
- Product content, blog, and SEO content management
- Campaign creatives
- Payment gateway and logistics integrations
- Business analytics
- Team access control
Does ShopIQ support B2B commerce?
Yes. ShopIQ supports B2B commerce workflows for merchants who sell to business buyers, dealers, distributors, wholesalers, retailers, or institutional buyers.
B2B capabilities include:
- Order placement for review
- Quote management
- Purchase order management
- Deal negotiation
- Review and approval workflows
Does ShopIQ support team permissions?
Yes. ShopIQ supports granular permission-based access control. Merchants can invite team members using their email addresses and assign permissions module by module. Permissions can be enabled or disabled for different access levels such as read, write, and delete.
Current permission groups include:
- Catalog
- Sales
- Shoppable Video
- Users
- Discounts
- Content
- Store
- Overview
- Blogs
- Contacts
- Compliance
Can enterprises manage large catalogs?
Yes. ShopIQ is designed to support large and growing product catalogs, subject to the limits of the merchant's subscription plan. There is no fixed platform limit on categories, collections, blogs, pages, coupons, or product images per product.
Merchants can use both AI and manual CMS tools to manage product content, images, metadata, categories, collections, and SEO fields.
Can enterprises use integrations?
Yes. ShopIQ supports external third-party integrations based on the merchant's subscription plan. Each external third-party app counts as one connected app. Native ShopIQ capabilities do not count as connected apps.
Enterprises can use integrations such as payment gateways, logistics providers, analytics tools, advertising tools, and marketplace or commerce integrations, depending on availability. If an app is disconnected, the connected app slot becomes available again.
Can enterprises use their own cloud infrastructure?
Standard ShopIQ merchants cannot deploy to their own AWS, GCP, Azure, DigitalOcean, or custom cloud infrastructure. ShopIQ websites are hosted on ShopIQ Cloud by default.
Implementation Partners may receive additional deployment flexibility for GitHub and Vercel workflows, but custom cloud deployment is not available for standard merchant accounts.
Can enterprises export data?
Merchants can export:
- Products, including image URLs
- Orders
- Customers
Website pages, themes, generated assets, AI workflows, and platform-specific configurations are not exportable.
When should an enterprise choose ShopIQ?
An enterprise should consider ShopIQ when it wants:
- AI-assisted commerce operations
- Faster website and catalog creation
- B2B and B2C selling workflows
- Integrated content, catalog, and analytics tools
- Team permission control
- WhatsApp and voice-based workflows
- Reduced dependency on multiple disconnected tools
- Partner-assisted implementation if needed
When may ShopIQ not be suitable for an enterprise?
ShopIQ may not be suitable if the enterprise requires:
- Custom AWS, GCP, Azure, or on-premise deployment
- Multi-vendor marketplace infrastructure
- Digital product delivery
- Appointment or service booking
- Restaurant ordering or rental workflows
- Export of full website code and themes
- Complex custom infrastructure beyond current platform support
Important things to know
ShopIQ is a software platform. The merchant remains responsible for inventory, product accuracy, fulfillment, customer service, taxes, legal compliance, content rights, returns, and customer policies.