AI Analytics & Business Intelligence
What data can ShopIQ analyze?
Summary
ShopIQ can analyze available business data such as orders, sales, products, customers, campaigns, returns, refunds, shipping performance, and connected app data where configured. The quality of analysis depends on how complete and accurate the merchant's data is.
Who this is for: Merchants who want to understand what types of business data ShopIQ can use for AI Analytics and business intelligence.
What data can ShopIQ analyze?
ShopIQ can analyze available business data from the merchant's store and connected workflows. This may include:
- Orders
- Sales
- Products
- Customers
- Categories and collections
- Coupons
- Payments
- Refunds
- Returns and cancellations
- Shipping status
- Delivery performance
- COD orders
- Campaigns
- Connected app data where configured
Can ShopIQ analyze orders?
Yes. Merchants can ask questions such as "How many orders did I receive today?", "Which orders are pending?", "What was my order value this week?", "Which products were ordered most?", or "Which orders were cancelled?" AI order analysis consumes AI credits.
Can ShopIQ analyze sales?
Yes. Merchants can ask "What were my sales today?", "What was my monthly revenue?", "Which day had the highest sales?", or "Compare this week with last week." Sales summaries and comparisons are generated from available order and revenue data.
Can ShopIQ analyze products?
Yes. Merchants can ask "Which products sold the most?", "Which products are not selling?", "Which products have high returns?", or "Which products should I promote?" Product analysis helps improve catalog and merchandising decisions.
Can ShopIQ analyze customers?
Yes. Merchants can ask "Who are my repeat customers?", "How many new customers did I get this month?", or "Which customers have not ordered recently?" Merchants are responsible for using customer data in accordance with applicable privacy and consent obligations.
Can ShopIQ analyze campaigns?
ShopIQ can analyze campaign-related data where connected and available. This may include store campaigns, coupon usage, WhatsApp campaigns, Meta Pixel, Google Analytics, ads integrations, or other connected apps where configured. If a campaign platform is not connected, AI may not be able to analyze that campaign accurately.
Can ShopIQ analyze shipping and delivery?
Yes, where shipping data is available. Merchants can ask "Which orders are delayed?", "Which shipments failed delivery?", "Which pin codes have high RTO?", or "How many COD orders were returned?" Shipping analysis depends on logistics integration and available order data.
Can ShopIQ analyze returns and refunds?
Yes. Where return and refund data is available, ShopIQ can help summarize high-return products, common return reasons, refund volume, cancelled orders, return trends, and refund impact on revenue. This helps merchants improve product quality, communication, and fulfillment.
Does data analysis consume AI credits?
Yes. AI-powered data analysis consumes AI credits. Manual dashboard viewing and manual report review do not consume AI credits.
ShopIQ can analyze only the data it has access to. Merchants should keep product, order, customer, payment, shipping, return, campaign, and connected app data accurate and updated for better insights.