ShopIQ
ShopIQ - AI E-Commerce Website Builder

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Merchant Success

Department: Business DevelopmentLocation: Gurugram
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About the Role

<p>This is a full-time hybrid role for a Business Development Associate at ShopIQ. The Business Development Associate will be responsible for lead generation, market research, and creating presentations.</p>

The role of a Merchant success associate is primarily to ensure technology adaptation at the brand level. They are responsible for driving training programme for the store team . We are looking for someone who is extremely confident , enthusiastic and determined to help sales team achieve its sales target.


What will you do at ShopIQ?


  • Onboarding and training of the Brand Stores.
  • Conducting and managing Inductions, Products & Process Training
  • Build annual training program and prepare feedback and assessment sessions
  • Implement new activation at the stores for brand
  • Design and develop marketing strategies to increase business.
  • Monitor and evaluate training programs effectiveness
  • Regularly evaluate ongoing training to ensure the smooth functioning of Stay abreast of the new trends and tools in the retail industry
  • Interact regularly with the Brand store team, ASM, RM and Ops Head to plan growth strategies
  • Responsible for the business growth for the sales team
  • Review existing training material to determine appropriate
  • Ensure content delivery is practiced and fluent
  • Modify or create materials and manual to meet specific training needs
  • Drive training program that includes web based seminars, printed manuals, training videos