একাউণ্ট আৰু কৰ্মক্ষেত্ৰ পৰিচালনা
মই মোৰ একাউণ্ট কেনেকৈ পুনৰসক্ৰিয় কৰিম?
Summary
If your subscription has expired or your account has entered the grace period, you can reactivate it by renewing your subscription. Merchants onboarded through an Implementation Partner may also contact their partner for assistance.
Who this is for: Merchants whose subscription has expired or who need to restore access.
Can I reactivate my account?
Yes. Accounts can be reactivated by renewing the subscription.
Who should I contact?
If you signed up directly, contact ShopIQ Support through Chat Support, Email Support, or the Ticket System. If you were onboarded by an Implementation Partner, contact your partner first.
What happens after renewal?
Once billing is completed successfully, the website becomes active, dashboard access resumes, hosting and database resume, cloud storage resumes, and AI functionality resumes according to available credits.
Will I lose my website?
No, provided the account is reactivated during the supported retention period.
Do not wait until long after the grace period. Renewing promptly helps avoid unnecessary downtime.