Security, Privacy & Compliance
Does ShopIQ provide legal or tax advice?
Summary
No. ShopIQ does not provide legal, tax, accounting, audit, GST, compliance, or professional advisory services. ShopIQ provides software tools that help merchants build, manage, and operate ecommerce workflows. Merchants should consult qualified professionals for legal, tax, accounting, audit, compliance, and business advisory decisions.
Who this is for: Merchants who want to understand the difference between ShopIQ's software tools and professional advice.
Does ShopIQ provide legal or tax advice?
No. ShopIQ does not provide legal or tax advice. ShopIQ may help merchants draft website content, policy pages, product descriptions, customer communication, and business documents using AI or platform tools. However, the merchant is responsible for reviewing this content and consulting a qualified legal or tax professional where required.
Does ShopIQ file GST or taxes for merchants?
No. ShopIQ does not file GST returns, income tax returns, tax reports, or compliance filings on behalf of merchants. ShopIQ may support product tax configuration, invoice templates, order records, exports, and business reporting, but merchants are responsible for tax rates, GST treatment, filings, audits, credit notes, invoice accuracy, reconciliation, and compliance. Merchants should consult a qualified CA, accountant, or tax consultant.
Can AI create legal or tax content?
AI can help draft general content, but it should not be treated as professional legal or tax advice. For example, AI may help draft a refund policy or privacy policy, but a qualified professional should review it before the merchant relies on it.
Who is responsible for product compliance?
The merchant is responsible for product compliance. This may include product safety, labeling, packaging, claims, certifications, warranties, product category rules, consumer protection requirements, tax classification, and import or export rules. ShopIQ does not certify products or verify product claims.
Who is responsible for privacy compliance?
The merchant is responsible for customer privacy compliance. This includes customer consent, marketing communication rules, data usage, opt-out handling, connected app data sharing, and privacy policy accuracy.
Who is responsible for business decisions?
The merchant is responsible for business decisions — pricing, promotions, taxes, fulfillment, refunds, returns, product claims, customer service, legal compliance, and operational choices. ShopIQ provides tools and AI assistance, but the merchant makes final decisions.
ShopIQ is a software platform. It can support ecommerce workflows, AI content, analytics, invoices, tax configuration, and reporting, but it does not replace qualified professional advice.