Product Catalog Management
Can I upload products using WhatsApp?
Summary
Yes. ShopIQ supports WhatsApp-based commerce workflows, and merchants can use WhatsApp as part of product and catalog creation where supported. Merchants can share product images or details through WhatsApp workflows and use AI to help generate structured product catalog content.
Who this is for: This article is for merchants who already use WhatsApp to manage product photos, inquiries, customer conversations, and catalog sharing.
Can I upload products using WhatsApp?
Yes. ShopIQ is designed with WhatsApp commerce in mind. Merchants can use WhatsApp-based workflows to share product information, product images, and business instructions where supported. ShopIQ can then help convert product inputs into structured catalog content using AI.
This is useful for merchants who already run their business through WhatsApp and do not want to start by learning complex software dashboards.
What can I share through WhatsApp?
- Product photos
- Product names
- Product prices
- Product descriptions
- Product categories
- Product availability
- Voice instructions
- Catalog-related requests
- Business instructions
Can AI create catalog entries from WhatsApp images?
Yes. ShopIQ can help create product catalog entries from WhatsApp images and messages. AI can assist with product titles, descriptions, categorization, tags, SEO metadata, product content, and catalog structure. Merchants should review generated product details before publishing.
Can I use voice messages for product creation?
ShopIQ supports voice conversations in multiple Indian languages. Merchants can use voice-based interactions and ShopIQ replies in the same language during voice sessions. Supported languages include Hindi, Assamese, Telugu, Tamil, Gujarati, Marathi, Kannada, Malayalam, Punjabi, and Urdu.
By default, website content is generated in English.
What should I check after uploading products through WhatsApp?
- Product name
- Product description
- Product price
- Product images
- Product category
- Product collection
- Product variants
- Stock information
- SEO metadata
- Product page content
- Accuracy of AI-generated information
This is important because WhatsApp inputs may be informal or incomplete.
Does WhatsApp product upload consume AI credits?
If the product upload or catalog creation uses AI through Chat or AI-powered workflows, it consumes AI credits. Manual product editing through the CMS does not consume AI credits.
Is WhatsApp the only way to upload products?
No. Merchants can also manage products through the ShopIQ dashboard and CMS. WhatsApp is an additional familiar workflow, especially useful for merchants who already use WhatsApp for product sharing and customer communication.
Important things to know
WhatsApp makes product input easier, but merchants remain responsible for checking product accuracy. ShopIQ can assist with catalog creation, but the merchant should verify all information before publishing products or accepting orders.