Payments, Checkout & Orders
Can I create invoices?
Summary
Yes. ShopIQ auto-generates invoices based on the invoice template configured for the merchant's store. Invoices can be generated according to the set template and applicable government compliance requirements. Merchants should still review invoice settings and consult a professional advisor for tax, GST, and audit requirements.
Who this is for: Merchants who want to understand how invoices are generated for orders placed through their ShopIQ store.
Can I create invoices in ShopIQ?
Yes. ShopIQ can auto-generate invoices for orders based on the invoice template configured for the merchant's store. This helps merchants create structured order documents without manually designing invoices for every order.
Are invoices generated automatically?
Yes. Invoices are auto-generated according to the set invoice template and order details. The invoice may include order, customer, product, payment, and tax-related information depending on the configured template and store setup.
Are invoices generated as per government compliance?
Invoices are generated according to the set invoice template designed for applicable government compliance requirements. However, merchants should still ensure that invoice details, tax settings, GST information, product tax rates, business information, and legal requirements are correct for their business. ShopIQ does not replace professional tax, legal, or accounting advice.
What information can an invoice include?
- Merchant business name and details
- GST or tax details, where applicable
- Invoice number
- Order number and date
- Customer name and address
- Product names, quantity, and price
- Discount
- Tax information
- Shipping charges
- Total order value
- Payment method
- Terms or notes, where configured
Can invoice templates be configured?
Yes. Invoices are generated based on the configured invoice template. Merchants should ensure that their invoice template includes the required information for their business, tax structure, product category, and compliance needs.
Can product tax appear on invoices?
Product tax can be configured in ShopIQ where supported. If product tax is configured correctly, it can be reflected in invoice workflows according to the invoice template and order setup. Merchants should confirm tax rates and invoice treatment with a qualified tax consultant.
Can invoices be used for GST compliance?
Invoices can support business recordkeeping and customer documentation. However, GST compliance, filing, audit, invoice rules, credit notes, reconciliation, and tax interpretation should be handled with the help of a qualified CA, accountant, or tax consultant. The merchant remains responsible for GST compliance.
Can invoices be generated for cancelled or refunded orders?
Invoices, cancellations, refunds, credit notes, or adjustments should be handled according to the merchant's accounting and compliance process. Merchants should consult a professional advisor for correct treatment of cancelled and refunded orders.
Does invoice generation consume AI credits?
No. Automatic invoice generation does not consume AI credits. AI credits are consumed only when merchants use AI-powered workflows such as policy drafting, tax-related content creation, sales analysis, or customer reply generation.
Invoices are auto-generated from the configured template, but merchants are responsible for ensuring accuracy and compliance. Consult a professional tax advisor for GST, filing, audit, and legal requirements.