Partner Program
Can partners manage multiple clients?
Summary
Yes. ShopIQ partners can manage multiple clients through their partner dashboard. This allows agencies, consultants, and service providers to onboard clients, support store setup, manage implementation, and build ecommerce websites for different businesses more systematically.
Who this is for: Partners who want to use ShopIQ as part of their client service workflow.
Can partners manage multiple clients?
Yes. ShopIQ partners can manage multiple clients through the partner dashboard. This is useful for agencies and service providers that work with several merchants at the same time.
What can partners do from the partner dashboard?
- Onboard clients
- Manage client setup and track implementation work
- Build websites and support catalog setup
- Configure store workflows
- Coordinate launch activities
- Manage client relationships and support multiple merchant accounts
Does each client need a separate account?
Yes. One ShopIQ account is intended for one merchant or business, and one website is supported per account. If a partner manages multiple clients, each client should have their own account and store setup.
Can partners use the same templates for multiple clients?
Partners may create repeatable workflows or implementation processes, but each client's store should be customized according to their business, products, brand, policies, and customer needs. Partners should avoid giving every client a generic website without proper customization.
How should partners organize multiple clients?
- Client business details and store access
- Domain details and payment gateway status
- Logistics and catalog status
- Launch checklist and pending tasks
- Support scope and client communication
- Billing terms and handover documents
Clear organization improves client delivery.
Can partners earn from multiple clients?
Yes. Partners can earn affiliate commission according to applicable partner terms and charge implementation or ongoing service fees to multiple clients. The earning opportunity grows as partners onboard and support more merchants.
Partners managing multiple clients should maintain strong data separation, permission control, and client communication. Each client's business, data, domain, payments, logistics, and compliance responsibilities should remain clearly separated.